Many organizations don’t have clear definitions of what terms mean and how to use them. Everyone understands the implications of terms like “attrition rate,” “customer acquisition cost” and “customer lifetime value,” but how are they calculated?
In many organizations looking to monetize data, people don’t know how to ask business questions. They need to start maturing their analytical curiosity and capabilities as a company.
To monetize data, you need to understand the business outcomes you want to achieve. The biggest mistake organizations make is leading with technology.
We’ve noticed an uncomfortable trend among CIOs we meet here on LinkedIn and elsewhere. Often these talented professionals appear to be C-Suite by title only, unnecessarily (and we think shortsightedly) excluded from the types of strategy discussions indicative of an executive with a title that
For far too long innovation (especially the kind that leverages technology) has been the exclusive domain of large banks. Jeff Blumenthal’s article about innovations that will change banking in last Friday’s Philadelphia Business Journal provides proof that not all community banks are just willing to